SMS Passcode for iPad Receiver

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Earlier this week SMS Passcode released their new iPad App called ”SMS Passcode for iPad Receiver”. This new App makes it possible for SMS Passcode users to logon securely with two-factor authentication to their Citrix environment.

The new SMS Passcode App adds one of the features that I really missed, to the Citrix Receiver to the iPad (and it even works with iPhone).
The fact is that I have a lot of customers running SMS Passcode, this have been a show-stopper for me, to really start using the iPad to access customer installations, when on the road. Even though I believe it would be fairly easy for Citrix, to incorporate SMS Passcode in the Citrix Receiver as one of the standard choices, they haven’t done it yet (I’m sure we’ll see it in a future release). Now SMS Passcode have decided to solve the problem them-self until Citrix embed it into the Receiver.

I have now had a couple of days to test the SMS Passcode and Citrix Receiver together, and I think they have made an elegant solution, that really make Citrix Receiver on iPad/iPhone even better. I love the fact that I’m able to access customer sites running SMS Passcode from my iPad, so this App is definitely a keeper.
It can be a little tricky to setup the Receiver and SMS Passcode App to work together, but there is a guide in the SMS PAsscode that can help you along. I have included the guide in this blog post for you to use then setting it up (I personally had to go back to the guide several times during setup, which was a bit annoying because I had to exit the configuration to look at the guide). After setting up the Citrix Receiver and SMS Passcode App the integration works smoothly.

One thing that I’m missing is the possibility to setup different SMS Passcode profiles for me to use for different customer sites, but I guess that most of the users won’t need more than one profile. I still hope to see it in a later version.

As I already have mentioned the SMS Passcode for iPad Receiver is compatible with both iPad, iPhone and iPad touch as long as they are running iOS3 or later.

Download Citrix Reciever for iPhone here:

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To give you a quick impression on what’s going on, when you logon I have made this quick guide:

Once everything is configured (look at the guide further down), you first launch the SMS PASSCODE for iPad Receiver application:

SMS1a

Click “Log On” (enter User name and Password if the fields are empty):

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Once authenticated, a window will state you will receive the passcode shortly. Click “Ok” and the Citrix Receiver for iPad will launch.
Select the created SMS PASSCODE profile above.

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Enter the code received as an SMS (in this case on my iPhone) in the Passcode field and click “OK”.  
You are now authenticated.


Excepts from the SMS Passcode for iPad Receiver guide (with my screendumps):

To configure the Citrix Receiver for iPad to work with SMS PASSCODE, please go through below to configure the Citrix Receiver for iPad, the SMS PASSSCODE for iPad Receiver and the log in process as follows:

SMS PASSCODE and Citrix Access Gateway configuration
Configure the SMS PASSCODE server to work with Citrix Access Gateway using SMS Authentication. If you do not know how to configure SMS PASSCODE contact http://www.smspasscode.com/support. If you have not installed SMS PASSCODE® contact sales at http://www.smspasscode.com/contact to purchase the solution.

Configure the Citrix Receiver for iPad to work with the SMS PASSCODE application:
1) In workspace, select a new profile
2) Name it something easy to remember such as SMS PASSCODE
2) Enter the Citrix Access Gateway default address from above server configuration
3) Enter user name, password and domain like a regular authentication configuration
4) Set Access Gateway option to “on”
5) Select the proper edition from above. Note Standard and Enterprise are the supported Gateway editions.
6) Select the RSA SecurID Only option (this will tell it is two-factor authentication)
7) Save the configuration

Configure the SMS PASSCODE for iPad Receiver application:
1) Once the Server is configured, select the SMS PASSCODE application, click configure.

SMS2a

2) Enter the Citrix Access Gateway url, that you use for regular SMS PASSCODE two-factor authentication and click load. Select yes, if you want the application to remember User name and Password
3)  Enter User name and Password and click logon.

Jacob Berg
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New Receiver for iPhone 4 - Part 1

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Citrix recently released Citrix Receiver for iPhone version 4.
This new version is an updated version for iOS 4 and iPhone 4.
The client runs on older iPhones as-well, but their might be features that don’t work with older iPhones (Like external display support).

The Citrix Receiver for iPhone 4.0 adds the following new features:

✓ User Interface Refresh
- New Recent apps list
- Retina display support

✓ Auto-fit Screen
- Auto-size on rotation

✓ Multitasking Support
- Use virtual apps side by side with native apps.

✓ New Gestures
- Simpler and more accurate gestures
- Tap-point feedback

✓ Shared Clipboard
- Share pasteboard between virtual/native apps

✓ Shared Documents
- Share files via iTunes with your virtual apps

✓ External Display Support
- Extend your virtual app to a monitor or projector

✓ Performance enhancements
- Up to 30% faster than previous version

✓ Bug Fixes

Download Citrix Reciever for iPhone here:

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Citrix has also released two new pdf-documents for the Citrix administrator:

One is the Administrator guide for Receiver for iPhone. This guide describes how to setup your environment for remote access, using Citrix Access Gateway and Citrix Secure Gateway.

Download Citrix Receiver for iPhone Administration guide here.

The other guide is Citrix Receiver for Mobile Devices Troubleshooting Guide (CTX125533).
This guide delivers valuable information on troubleshooting the Citrix Receiver and delivers information on log-files and error messages.

Download Citrix Receiver for Mobile Devices Troubleshooting Guide here.

Stay tuned for Part 2, where I will take a closer look at Shared Documents and Shared Clipboard.

Jacob Berg
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Here at Citrix Synergy in San Francisco

I’m now in San Francisco getting ready for Citrix Summit, and later this week for the Citrix Synergy.
After some delays due to the volcano in the Iceland, we finally made it to San Francisco after 36 hours of traveling.
It has been some very busy months and I haven’t had the time to blog as much as I would like to, but now I’m all psyched up and ready for Synergy and I hope to compensate by blogging about this great event.

As I already have announced earlier I’m presenting a session with René Vester Wednesday, May 12, at 9:00 am. We have been very busy getting ready but we are finally done and I think this will be great. The session is titled SYN321- Supporting Macs and iPhones in your corporate infrastructure. If your in San Francisco stop by, I’m sure it will be worth your time.

Today we start with Citrix Summit, the Citrix partner evnet. This event is under NDA (non-disclosure agreement). Which basically means we’re not allowed to talk (or blog) about the content. You’ll have to wait for the big news until Wednesday, where Synergy starts, then we see what’s made public. I will try to blog about non-NDA content under Summit.

I’m really excited and I’m looking forward to hear what Citrix have for us this year. I’m pretty sure they will announce the public beta of XenClient, but we’ll see about that - I have been wrong before Winking. Anyway there is a lot of XenClient session and demonstrations available on Summit and Synergy and I will not miss those. There will also be a lot of other interesting sessions. I have tried to make a schedule in advance, but I really had to make some tough choices about what I’m gonna hear.

I will now head over to Moscone West for Summit, but I’ll come back with updates throughout the week.

If your interested you can follow whats happening on Twitter, by searching after twits containing #CitrixSynergy.

Jacob Berg
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Citrix is ready for the iPad

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Citrix is ready for the big release of the iPad tomorrow.
Right on time, Citrix has today released a new Citrix Receiver for iPad. The new iPad Receiver will use Dazzle features and integrate GoToMeeting into the iPad.

Even though there is no news from Apple, when they plan to release the iPad in Denmark, I’m ecstatic.
I think this is so cool and I hope the iPad (and Citrix Receiver on iPad) will turn out to be exactly as useful as I imagine it could be.

It looks like Citrix have done a great job in developing the client for iPad, If you haven’t seen it in action check out the demo on Citrix TV (http://www.citrix.com/tv/#videos/1935). One thing that i notice about the demo, is the fact that Chris Fleck use what looks like a mouse with the Receiver. I don’t think it will be possible to use a real mouse with the iPad, so it’s properly because the video is recorded with the iPad emulator.

UPDATED: Citrix have a trick up their sleeve. Check out this video and see how Gus Pinto use his iPhone as a trackpad to control the iPad (http://www.citrix.com/tv/#videos/1937).

If your one of the lucky owners of an iPad, you can download the Citrix Receiver for iPad via iTunes here (http://itunes.apple.com/ie/app/citrix-receiver-for-ipad/id363501921?mt=8).

For more information check out the official Citrix ipad site (http://www.citrix.com/ipad).

If you don’t have a Citrix farm, where you can test your new iPad with Citrix Receiver, you can test it at http://citrixcloud.net/Citrix_Cloud_Demos.html.

If you by any chance, is going to Synergy in San Francisco. I will be giving a session at Synergy with René Vester. In this session we will feature information on the iPad, and hopefully be able to make a demonstration of the new Citrix Receiver for iPad.
More info on this session: SYN321- Supporting Macs and iPhones in your corporate infrastructure

Jacob Berg
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XenApp 6 to be released Marts 24th

Last week Citrix announced the release of XenApp 6 on Marts 24th. With less than 10 days to go I want to summarize some of the great new features in the upcoming release.

The last months I have had the opportunity to play around with the tech preview of XenApp 6 in my lab. I’m surprised how many great new features will be added in XenApp 6. Now we just ned to see the stability and scaling in real-life.

First of all XenApp 6 will support Windows Server 2008 R2. Citrix has rewritten the code-base to fully support Windows Server 2008 R2 x64 architecture.

I have made a list highlighting most of the new features:

Citrix Receiver architecture for Windows, Mac and Linux
New Citrix Receiver for Windows, Mac and Linux.
Single auto-updating client using plug-ins.

App-V integration
Stream and publish App-V packages.
Subscribe to App-V packages using Dazzle.
Manage App-V client using the Citrix Receiver.

HDX RealTime audio
Enhanced audio codec reduces bandwidth by 90%.
Preserving CD quality sound.
New "Optimized for speech" codec.
Clear audio quality to softphone and voice chat (less than 20 Kbps).
Echo cancellation for VoIP softphone.

HDX RealTime collaboration
Support for Microsoft Office Communicator video and audio conference.
WebCam support.

HDX Plug-n-Play enhanced color and monitor support
HDX Plug-n-Play 32-bit graphics support.
Alpha-channel graphics enabled.
Uses same bandwidth as 24-bit session.
Enhanced application compatibility.
DirectX/Direct3D hardware acceleration.

Simplified installation
Role-based installation wizard.
Automated pre-requisite installation.
Configuration performed after installation.
Auto-configuration using group policies.

Single management console
Redesigned based on MMC 3.0.
Still called Citrix Delivery Services Console

Active Directory Group Policy integration
Policy-based management of XenApp.
Group Policy templates and integration. Rapid server, application and user access configuration.

PowerShell 2.0
PowerShell replaces MFCOM.
Automate XenApp management tasks. XenApp SDK using PowerShell.

Server Groups/Worker Groups
Simplified application workload/silo management.
Publish application to server groups
Assign policies to server groups
Group preference and fail-over (instead of zone)

New enhanced License Management
New License Management Console.
License reporting in EdgeSight.

User profile streaming
Load individual profile settings on-demand or download in the background
Updated on the fly, no need to logoff for update.
Reduces logon time.

Application Isolation for Windows services
Windows services can now be profiled and streamed.

Dazzle v1.1
Subscribe App-V packages.

User mobility
Back to the old “Any, any, any” concept.
Universal SmartPhone support.
New Citrix receiver for iPhone.
Receiver for Windows mobile.
Receiver for Android.

This is properly not a complete list and some of the features may be subject to change in the final release.

For a detailed comparison to older versions check out the Comparative Feature Matrix (http://www.citrix.com/site/resources/dynamic/salesdocs/Citrix-XenApp-Comparative-Feature-Matrix.pdf).

Jacob Berg
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Speaker at Citrix Synergy 2010 in San Francisco

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Wow! It’s now official! - I’m going to be a speaker at Citrix Synergy in San Francisco in May.

I’m going to San Francisco to give a session at Citrix Synergy 2010. The session was approved late january, after waiting several months, since the official deadline for ”call for papers”. Now the official agenda is released and can be found here (http://www.citrixsynergy.com/agenda/sessions.html).

I’m presenting a session titled SYN321- Supporting Macs and iPhones in your corporate infrastructure. With me as co-presenter are René Vester. René is a very good friend of mine and a Citrix Technology Professional (CTP) - Check out René’s blog at renevester.com.

The session is scheduled on Wednesday, May 12, at 9:00 am - Right before the Keynote Happy

Session Description:
Mac computers and iPhones are getting more and more popular among the users of corporate IT infrastructure. BYOC concepts are introducing more Mac's into "no-Mac" companies. With the introduction of more operating system platforms, IT organizations face new challenges to handle these non-Windows user devices. In this session we will layout the options with live demonstrations of Mac/Citrix use cases to show how this new type of user device can be incorporated into existing or planned Citrix infrastructure.

In this session you will learn:
• How Citrix technologies complement the Mac and the iPhone
• How to get the most out of Citrix on Mac/iPhone
• Best practices on how to implement Citrix solutions on Mac

I'm very excited about this opportunity and I hope you’ll attend the session, if your lucky enough to be in San Francisco in May.

I’ll get back later with more insight information on the session.

Jacob Berg
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EdgeSight 5.0 and 5.1 will stop functioning

As of 2010-03-25 (March 25th, 2010), EdgeSight 5.0 and 5.1 (all service packs) will stop functioning!

I recently was involved in upgrading an EdgeSight solution to version 5.2. During this process I did some research to be on top of things if problems should arise. The upgrade went very well, but I did find a very interesting CTX-article, about the upcoming expiration of the certificate used by earlier releases of EdgeSight.

The EdgeSight software is digitally signed with a trusted certificate, and it turns out that EdgeSight version 5.0  and 5.1 have a known issue, where the trusted certificate will expire on March 25, 2010. After that date payloads will not be uploaded and many of the EdgeSight components will not work properly resulting in different errors.

Customers will receive the following error message for payload uploads:
“Archive load error: The archive '/edgesight/app/suser/ZRemoteLib.zpd#12!lsync.htm' is not appropriately signed.  The system cannot find the file specified.”

Customers running EdgeSight 5.0 and 5.1 must update both server and agent components to EdgeSight 5.2 or later. Customers running EdgeSight 5.2 do not need to take action. 

Install the server component first, then apply the agent installation to all devices. Older agents can report successfully to a newer EdgeSight server.

Please be aware that the 5.2 agents cannot report to older versions of EdgeSight.

For more information check out CTX124013: http://support.citrix.com/article/ctx124013

Jacob Berg
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Citrix and Apple iPad

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Last week Steve Jobs introduced Apples newest mobile device called the iPad. I personally think it look quite cool, even though I would have loved a ”real” Mac OSX version or at least flash support and multitasking.
That said, It’s still looks like a great device and with the Citrix Receiver there´s really no limit to the use.
The Citrix receiver on the iPhone has already proven it’s usefulness and with the larger screen and resolution it’s a must have.
Chris Fleck from Citrix has already tested the Citrix Receiver in the iPad SDK simulator and have written a blog post where he encourage people to tell how they can use Citrix Receiver with the iPad. Check it out here and submit your own ideas. He also have a great post where he’s pointing out why iPad could be a door opener for BYOC (Bring Your Own Computer).

Another great blog post is posted by Craig Ellrod. This blog introduces a Proof of Concept made by Citrix and introduces a Deployment guide for XenApp & XenDesktop for Citrix Receiver for iPhone, iPod and iPad.

I really like the idea about using the iPad with Citrix Receiver. This will not only be a very cool way to get access to your Windows apps, but also a very useful way. With the possibility to use an external bluetooth keyboard and maybe even an external screen (Steve Jobs mentioned connecting the iPad to a projector) this could very well function as a full-blown client. The only issue I see for this to succeed is the missing mouse support. Hopefully either Apple or Citrix will fix this issue, so it will be possible to use a mouse when running Citrix Receiver.

I personally can’t wait to see how Citrix Receiver will work on a iPad.

Now I just hope Citrix also will develop a GoToMyPC application for the iPad/iPhone, that will enable you to connect to your PC/Mac from your iPad/iPhone through GoToMyPC from anywhere.

Jacob Berg
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XenApp tuning document re-born

For what seems to be a life-time ago, Rick Dehlinger was the editor on the ”Citrix MetaFrame for Windows Servers - Installation and Tuning Tips” guide.
This great pdf-document featured tips and tricks for the Citrix administrator. I remember both me and my colleges, had great use of the document and every release was closely examined.

I don’t recall when Rick published the last version, but a quick search in my old documents returned the version from April 2000.
I had a quick look at it and to my surprise there’s still a lot of great tips in the guide.
For the fun of it I have included the document here.

Now the project has been reopened and will be updated on a voluntary basis through the Danish Citrix User Group. The editor of this new edition is Christian Fenneberg from Arrow ECS in Denmark, a long time friend and college of mine. The first release of the document is a ”beta” release, this release is lacking some sections, but there is still a lot of useful information. If we all help, this document have the potential to get as good as its predecessor.

Even though it’s a Danish initiative, the document is in english, for all the world to enjoy. I know for a fact that everybody welcome to participate.

You can download the new document from the Danish Citrix User Group’s site.

Jacob Berg
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Official Citrix training at Arrow ECS

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As some of you might know, I’m an independent consultant and trainer (Citrix Certified Instructor - CCI). These recent years as an independent consultant, haven’t left as much time to teach classes. But I’m quite often asked if and when I’m teaching my next class.

I have a great arrangement with Arrow ECS in Denmark, where I continuing in 2010 will teach classes in Citrix XenApp.

At the moment the following dates is planned:

CXA-201-2I: Implementing Citrix XenApp 5.0 for Windows Server 2008
Januar 18-22. in Copenhagen (the class is delivered in danish)

I will update this post when new dates are scheduled.

If you are interested in attending one of my classes please let me know.

Jacob Berg
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GoToMyPC - for Mac

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Most of you guys have properly heard about Citrix GoToMyPC, soon a new version is released that could be named GoToMyMac.

These last weeks I have been beta-testing Citrix’s last GoTo-product - The Citrix GoToMyPC version for Mac.
GoToMyPC is a cool product that allow users to connect remotely to their home or office computer without any special configuration.
The only thing needed is the installation of the GoToMyPC client and your up and running.
(If you want to know more about how it works check this out: https://www.gotomypc.com/en_US/ourTechnology.tmpl)

Until now Citrix’s GoToMyPC has only been available for PC’s, but in 2 day the official Mac beta ends and a new flavor will see the light of day.
With GoToMyPC for Mac Citrix is adding Mac support Happy. Users will now be able to remote control Mac-to-Mac, PC-to-Mac, Mac-to-PC or PC-to-PC.
I have done some testing with the beta and I personally find that very cool. I actually planned to make a screencast, to show some of the features in the beta, but now I’m going to wait for the final version.

If you want to have a quick look before the beta ends and maybe even get in on a special discount hurry over and sign up:
https://www.gotomypc.com/mm/g25misc_macbeta.tmpl

I’m really looking forward to the final release and will get back with more info.

Jacob Berg
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Citrix Receiver for Android Tech Preview

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The long anticipated Citrix Receiver for Android is now in Tech Preview (Version 0.9).

If you are the lucky owner of an Android-based cellphone you can now download and test the software. All you have to do is to use the two-dimensional barcode with the barcode scanner on your phone. The QR code to the right hold the information about the needed software.

Unfortunately I don’t own an Android phone myself, but I really can’t wait to test this out Winking

For general questions and issues have a look at the special Receiver for Android forum:
http://forums.citrix.com/forum.jspa?forumID=887

For more information check out Tedd Fox’s post on the Citrix Receiver for Android:
http://community.citrix.com/display/xa/Citrix+Receiver+for+Android

Jacob Berg
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Citrix Online Plug-In for Mac and Safari 4

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I’m getting a lot of questions regarding Safari and the Citrix Online Plug-In for Mac version 11.
Users can’t launch applications from the Web Interface. Nothing happens when clicking on an application icon.

Currently the Citrix Online Plug-In does not work with 64-bit Safari. Citrix are working on a fix for this, but until that is released the workaround is to launch Safari in 32bit mode.

To do this, find Safari in the applications folder and do a Get Info. There will be an "Open in 32-bit mode" checkbox - ensure that this is checked. Restart Safari and web launches should work. Of course, this will affect Safari for all other browsing activities so performance may be slightly impacted.

Scott McDonald from Citrix has a thread on this issue on the Citrix Support Forum:
http://forums.citrix.com/thread.jspa?threadID=251388&start=0&tstart=0

Another workaround is to use Firefox Winking

Jacob Berg
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Web Interface 5.2 and Presentation Server 4.0

Error message ”Citrix online plug-in could not contact the server” when trying to access applications with the Citrix XenApp plug-in.

Recently I helped upgrading a WI to version 5.2. The customer was running Presentation Server 4.0.
After the upgrade everything worked fine for all users running WI with the XenApp Web plug-in.
A few users, no more than 20, was running the XenApp plug-in (The new name for the old PN agent).
These users could not launch any applications Sad
The application enumeration worked fine, but trying to launch an app would show the error ”Citrix online plug-in could not contact the server”.

After some troubleshooting I found the following solution:
Edit the WebInterface.conf file.
Change the value RequireLaunchReference=On to RequireLaunchReference=Off.
That solved the issue.

Afterwards I found this Citrix technote describing the necessity to change this value. Even though it’s not exactly the same issue.
http://support.citrix.com/article/ctx123003

Jacob Berg
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First Non-Citrite on Citrix TV

I recently delivered a session on the upcomming Citrix feature Power and Capacity Manager for the Danish Citirx Usergroup.
This session is publicly available at Citrix’s own web-channel Citrix TV.
To my best knowledge, I’m the first Non-Citrite to be broadcasted through Citrix TV.
I personally find that very cool Winking

Check out the session on Citrix TV (Please be aware that the session is in Danish):

LittleSnapper

Session Description:
Citrix User Group Denmark session on XenApp Power and Capacity Management the feature with the upcoming feature pack two for XenApp 5.0. The session is delivered by Jacob Berg, Application delivery Consulting.

Jacob Berg
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CUGtech Autumn 2009

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I have just returned from CUGtech in Norway. CUGtech is the norwegian Ctirix User Group’s autumn event. It has been a great pleasure attending.
The event was extremely well organized, with great sessions and friendly people.
The event was held in Dr. holm Hotel in Geilo. Even though Geilo is all most 4 hours by train from Oslo, it’s a great location. CUGtech had the hotel for them self, the conference facilities was good, great food and a beautiful view.

I attended some great sessions presented by Shawn Bass, Dr. Benny Tritsch, Rich Crusco, Rick Dehlinger, Alex Yushchenko and Rene Vester. Most of the sessions was recorded and will hopefully be available on the website later.

A big thanks to the norwegian Citrix User Group for a fantastic event.

Jacob Berg
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