Archive November 2009

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Citrix Online Plug-In for Mac and Safari 4

I’m getting a lot of questions regarding Safari and the Citrix Online Plug-In for Mac version 11.

Users can’t launch applications from the Web Interface. Nothing happens when clicking on an application icon.

Currently the Citrix Online Plug-In does not work with 64-bit Safari. Citrix are working on a fix for this, but until that is released the workaround is to launch Safari in 32bit mode.

To do this, find Safari in the applications folder and do a Get Info. There will be an “Open in 32-bit mode” checkbox – ensure that this is checked. Restart Safari and web launches should work. Of course, this will affect Safari for all other browsing activities so performance may be slightly impacted.

Scott McDonald from Citrix has a thread on this issue on the Citrix Support Forum: http://forums.citrix.com/thread.jspa?threadID=251388&start=0&tstart=0

Another workaround is to use Firefox

Jacob Berg